![]() ![]() Unlike other invoicing software I’ve reviewed, Invoice Ninja doesn’t offer phone and live chat support. The cloud-based version of Invoice Ninja is fairly easy to use, but it lost significant points due to its weak customer support. Here’s how the program stacks up with our recommended Invoice Ninja alternatives: We compared Invoice Ninja to QuickBooks Online and BQE Core to see which has the advantage in various categories. G2 : 4.5 out of 5 based on around 20 reviews.Capterra : 4.8 out of 5 based on about 160 reviews.Nonetheless, Invoice Ninja has excellent ratings on popular review websites: They added that there’s no phone support that they could contact to fix such issues. Also, one self-hosted version user shared that they often encounter problems when upgrading to the latest version of the software. Unfortunately, a reviewer complained that Invoice Ninja’s customer support is not that efficient, which isn’t surprising given that it doesn’t offer live chat and phone support. I recommend the self-hosted version for businesses with unique or complex invoicing workflows, although you need to have some coding skills to customize the software. One user who gave a positive Invoice Ninja review likes that it’s easy to use and that it has a self-hosted version. Many satisfied users appreciate that Invoice Ninja offers a free plan that is adequate for simple invoicing needs. Migration to latest version of the self-hosted program isn’t that smooth We recommend checking it out yourself after reading our detailed Invoice Ninja review, which is focused mainly on the cloud-based program. Many users appreciate that the platform is easy to use and that it has a free version, though some mentioned that its customer support is not that responsive. Also, the free plan is a bit limited, as it only supports up to 20 clients and invoices are not as customizable as those in the paid plans. The main downside to using Invoice Ninja is that it isn’t a complete bookkeeping system, although it integrates with accounting software like QuickBooks Online through Zapier. ![]() You can use the cloud-based Invoice Ninja program or the self-hosted desktop-based program. Its paid version provides fully customizable invoices and has enhanced invoicing features, like bulk email invoicing and automatic sales tax calculations. Invoice Ninja is a free open-source billing and invoicing solution that allows you to create and send invoices, set up vendors and track expenses, and manage projects.
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